Return Policy

We want you to be completely satisfied with your purchase from Excellent Market Store. If for any reason you are not satisfied, we offer a hassle-free return policy to ensure your peace of mind.

1. Pre-Shipment Cancellation

If you wish to cancel your order before it has been shipped, please contact our customer service team at as soon as possible. We will process a full refund for the cancelled order.

2. Returns and Exchanges

  • You may return items purchased from Excellent Market Store within 30 days of receiving your order.
  • To initiate a return, please contact our customer service team at to request a return authorization.
  • Returned items must be in their original condition, with tags attached, and in the original packaging.
  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
  • Once your return is received and inspected, we will process your refund or exchange within 5 business days.

3. Refunds

  • Refunds will be issued to the original payment method used for the purchase.
  • Please allow up to 10 business days for the refund to appear in your account, depending on your bank or payment provider.

4. Conditions for Refunds

  • Refunds will only be issued for items returned in their original condition.
  • We reserve the right to refuse refunds for items that show signs of wear or damage.
  • Refunds will not be issued for shipping charges unless the return is due to a mistake on our part.

5. Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at We're here to help you with any issues and ensure your satisfaction with your shopping experience at Excellent Market Store.